M-TOOLS

The smartest way to deliver.

Streamline your last-mile delivery operations with the world's most versatile cloud delivery software.

Best in class companies rely on us.
Driver apps available for: 

Key features

The cloud platform for delivery operations of any size.

API-first dispatching meets powerful dashboards and apps. Offering unprecedented flexibility to create highly-customised software setups, M-TOOLS delivery software is changing the game for operators around the world. Launch new services in record time.

Overview

Optimise more than routes.

Dispatchers. Drivers. Managers and Customers. Our delivery software increases the efficiency of your entire delivery operations. M-TOOLS is highly-customisable and can be adapted to the requirements of your business.

1-click route optimisation
Automated delivery dispatching
Multi-stop tour management
Developer tools and integrations
Start a free trial

M-TOOLS services

Plug in your demand.

M-TOOLS delivery software allows you to manage any volume of delivery tasks. Utilise our APIs and webhooks to integrate M‑TOOLS into your tech-stack and connect directly to your ERP and e-commerce systems.

Use our white-label booking systems for mobile and web to provide modern customer portals and admins tools.

Booking creation via API
CSV data upload
White-label customer apps
Start a free trial

Dispatching

Dispatch your way.

Configure M-TOOLS delivery software to the requirements of your operations and choose from multiple dispatching modes.

Automatic matching with pre-defined parameters, such as search radius, driver status and vehicle capabilities
Manual assignment of riders via live dashboard
Let drivers self-assign tasks via pickable lists or barcode scan to start delivery tasks
Start a free trial

Delivering

Empower your team.

Your drivers are your most valuable asset. Provide an efficient and contactless user experience with live-location tracking and navigation via Waze, Google maps and Here Maps. Our white-label mobile driver apps make accepting and completing delivery tasks faster and hassle-free.

Easy onboarding of new users
Live status updates
Custom driver instructions and checklists
Proof-of-delivery via photos and signature
Start a free trial

Configuration

Manage all details.

Control all essential parameters
of your delivery service via the admin dashboard.

Manage service areas
Set opening times
Configure products and pricing
Easy driver management
Create organisations
Payments and accounting
Start a free trial

Industry templates

Ready for your business.

From 10 minute grocery delivery operations to same-hour e-commerce logistics and highly-automated courier dispatching, M-TOOLS provides the software to launch and scale state-of-the-art last-mile delivery services.

“We’ve been using M-TOOLS to run our delivery startup for more than a year. Dashboards are highly appreciated by our dispatchers as well as our partners. Both Driver and Customer Apps for iOS & Android are very intuitive. Web booker is performing excellent!”

Your benefits

Raise your expectations.

Work with our team to unlock the power of the M-TOOLS delivery platform for your business.

Weekly updates

We launch new features and improvements every Monday. The world’s most versatile technology platform keeps getting better. Stay up to date with our product update newsletter.

Personal support

Your success is our business. Consult our experienced team to get your service off the ground in record time, maximise efficiency of your operations and set up an efficient growth engine.

100% risk-free trial

Experience the difference M-TOOLS makes. Invite your team and try out our dashboards, APIs and apps with a 14-day free trial. Get started today, no credit card required.

Made in Germany

We go beyond GDPR. Our team is leading the industry by implementing sustainable, reliable and efficient development processes and respecting compliance, data security and privacy regulations.

Volume discounts

Our pricing is designed to meet the needs of startups, SMEs and corporates. Contact our team to learn more about our volume discounts for large-scale operators.

Custom features

Nothing is impossible, when you build on top of the M-TOOLS platform.  Access our global network of certified technology partners to realize extensions of your indivual configuration.

Developer resources

Made for developers.

Utilise M-TOOLS APIs, webhooks and SDKs to interact with the platform's backend and extend services to your in-house or third-party systems. Join our wide range of technology partners in building the future of transportation technology.

Explore resources
POST request
POST
/api/hailing/bookings

1
2
3
4
5
6
7
8
9
10
11
12
13
14

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62

{
 "booking": {
   "requested_capabilities": {
     "vehicle_size": "small"
   },
   "stops": [+],
   "scheduled_at": "now",
   "additional_information": "1st. floor",
   "customer_id": "372e62-6d44-c19b478be"
 }
}

{
 "booking": {
   "requested_capabilities": {
     "vehicle_size": "small"
   },
   "stops": [
         {
           "lat": 52.60295506642127,
           "lng": 13.36117889404297,
           "first_name": "Myra",
           "last_name": "Waters",
           "phone_number": "+49123123123",
           "email": "gundula@example.com",
           "street": "Mumsenstraße",
           "number": "48",
           "city": "Berlin",
           "zip_code": "13353",
           "country": "Germany",
           "type": "pickup",
           "additional_line": "2nd Floor",
           "location_name": "Delivery Hub",
           "additional_information": "#3141"
         },
         {
           "lat": 52.54295506642127,
           "lng": 13.44117889404297,
           "first_name": "Darlene",
           "last_name": "Friesen",
           "phone_number": "+49123123123",
           "email": "friesen@example.com",
           "street": "Neue Große Bergstraße",
           "number": "178",
           "city": "Berlin",
           "zip_code": "13353",
           "country": "Germany",
           "type": "dropoff",
           "additional_line": "2nd Floor",
           "location_name": "Warehouse 2",
           "additional_information": "#5367"
         }
       ],
   "scheduled_at": "now",
   "additional_information": "1st. floor",
   "customer_id": "372e62-6d44-c19b478be"
 }
}

Ready to get started?

We can’t wait to hear about your plans.

Start a 14 day free trial

No credit card required.

M-TOOLS

The smartest way to deliver.

Streamline your delivery operations with the world's most versatile delivery dispatching platform. Save 15% with a yearly billing plan.

849€
999€
per month
Billed
yearly
Billed
monthly

What's included

  • 5000 driver stops per month
  • 10 service areas/delivery hubs
  • Unlimited number of drivers
  • Unlimited number of organisations
  • White-label driver app
  • Real-time operations dashboard
  • API access
  • Webhooks

Your questions.
Our answers.

Do you offer white-labeling of your delivery software?

Our technology platform offers advanced white-labeling powers that go way beyond theming your mobile apps and dashboards with individual logos, colors, icons and images. M-TOOLS allows to create custom splashscreens, vehicle pins and email templates. We also provide the ability to utliise your own domains and app store accounts. Please contact us for further details.

Does M-TOOLS support the Gopuff / Getir / Gorillas delivery model?

You've come to the right place. We're offering unique dispatching capabilities such as enabling riders to accept delivery jobsvia barcode scan attached to a shopping bag out for delivery, or picking a booking from a filtered list displayed in the dark store. It's not a secret that M-TOOLS powers some of the fastest growing players in the instant delivery space including Flink and Getfaster.

How exactly does the free trial work?

It's free, fast and easy. After you've provided your information we will set up an account that will give you unrestricted access to M-TOOLS for 14 days. This means you will have all the software components needed to create, manage and fulfill bookings with your team. We won't ask you for credit card details, etc. In the contrary our team will be available to answer your questions as you use our software.

Can bookings be created via API?

Yes. The API-first infrastructure of our technology platform can easily be integrated into an existing tech-stack. Check out the M-TOOLS API documentation for all details.

Which software other than M-TOOLS do I need to launch a 10 minute delivery business?

In order to automate your business you should build up a fully connected stack that covers all processes of your business from onboarding team members to picking items in the warehouse. M-TOOLS is the go-to delivery software for dispatching and fulfillment of orders. With integrations to ERP and E-commerce systems such as Shopify and Flipdish, Analytics and integration tools such as Mixpanel, Segment and Zapier, CRM and messaging tools such as Hubspot, Pipedrive and Twilio and even a growing range of vehicle telematics, our technology platform is the backbone for a great variety of modern delivery operations. We look forward to hearing more details about your business, so don't hesitate to get in touch.

Can you tell me more about your volume discounts for large-scale delivery operators?

Sure. Our pricing scheme is preferred by high-growth startups and large-scale operators with tens of thousands of bookings per month. Get in touch to learn details.

How fast can I get started with M-TOOLS?

To be honest, this almost entirely depends on you. We are able to launch end-to-end software setups without delay, however most of our partners choose to discuss their individual M-TOOLS configuration in person with their onboarding manager.

Where can I find your terms & conditions?

Check out https://www.m-tribes.com/legal/terms Please get in touch with any questions.

Why are delivery operators switching from other SAAS providers to M‑TOOLS?

There is a growing variety of software-as-a-service products that are used by the great variety delivery operators. Among the most common reasons why businesses start with M‑TOOLS or switch to M‑TOOLS are a great number of standout features that meet the needs of emerging business models such as instant delivery, elaborated configuration options, the power to build on top of our large yet highly-flexible platform and last but not least our attractive pricing when scaling up your operations.

Which integrations does M-TOOLS offer?

Stripe, Segment, Shopify just to name a few. Check out our full library of integrations.

Do you provide native apps for iOS and Android?

Of course. M-TOOLS supports all smartphones that run on iOS 11.0 or later or Android 6.0 (version 23) or later. This means that we cover more than 90% of mobile devices around the world.

What makes M-TOOLS stand out from legacy software solutions?

Many operators describe M-TOOLS as a completely new generation of last-mile delivery software. Weekly updates, advanced white-labeling and hyper-versatile configuration are just a few benefits to mention beyond our state-of-the-art user experience for dispatchers, drivers and customers. Being 100% cloud-based and API-first makes live as an operator a lot easier and allows businesses to explore new revenue opportunities and scale up operations efficiently.

Can I connect M-TOOLS to vehicle telematics systems?

We offer out-of-the-box connectivity with telematics systems by Huf, Invers, Movelo, Niu, Okai that serve a great variety of vehicles such as Cars, Scooters and eBikes. Get in touch, if you require a custom integration.

M-TOOLS

Get started today.

Sign up for a 14-day trial and connect with our experts to learn more about  M-TOOLS, the highly-versatile dispatching platform for state-of-the-art delivery operators of any size.
Launch your business with M-TRIBES
M-TRIBES Delivery Software Illustration City