M-TRIBES

Weekly Product Update

September 6, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

☑️ Custom content and actions in the Android driver app

When creating a booking via API, tenants will be able to add custom content elements to stops, such as checklists, popup reminders or simple text blocks. These elements will be displayed in the app when a driver arrives at a stop.

🏡 Saved places for customers

Customers will be able to save their frequently used places to the dedicated section of the profile. The ability to use them when creating bookings in the Webbooker will follow soon!

🚲 Support for Movelo telematics provider

M-TOOLS now supports Movelo which is the 6th telematics provider to become available on the platform.

⚡️ Express stops

A dispatcher will be able to mark certain stops as express stops. An express stop becomes completed as soon as a driver confirms arrival at that stop.

🔜 Coming soon

Features in development.

📦 Packages

We're introducing the concept of packages. Soon, customers will be able to create bookings with assigned packages and print shipping labels. Drivers will be scanning packages at stops to confirm package pickup and delivery and dispatchers will be able to flexibly route packages using driver tours.

🆔 Driver license class validation per vehicle type (sharing only)

A tenant will be able to define which classes must be open on a user's driver license for this user to be allowed to book a certain vehicle type. In other words, a user with only a scooter class on a license won't be able to book a car.

✏️ Editing bookings and tours after dispatching

Dispatchers will be able to update certain booking and tour attributes after it has been dispatched.

👀 In case you missed it

Previously released features.

📊 Analytics on the dashboard

Dashboard users will be able to view driver force utilization metrics and various ratios between bookings and drivers per service area. Contact our support if you'd like to enable the feature.

🪚 Partial booking dispatch

Tour Builder now supports partial booking dispatch. A dispatcher no longer needs to distribute all stops of a customer booking between driver tours to dispatch this booking.

💰 Vehicle-specific price configurations (Sharing only)

Tenants will be able to create multiple price configurations and assign a specific configuration to each vehicle. This allows tenants to price the same vehicle model differently in different service areas.

🎭 Masked communications

The M-TOOLS platform will start masking the phone numbers of customers and drivers. The masking feature will be hiding real customer numbers from drivers and vice versa to protect the privacy of both parties. Contact our support if you'd like to enable the feature.

✏️ Custom content and actions in the iOS driver app

When creating a booking via API, tenants will be able to add custom content elements to stops, such as checklists, popup reminders, or simple text blocks. These elements will be displayed in the app when a driver arrives at a stop.

That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day.

All product updates
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