M-TRIBES

Weekly Product Update

August 9, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

🗳 Managing metadata of organizations via the dashboard

Dashboard users will be able to manage metadata of organizations via the dashboard. Look for the Metadata section on the organization details page.

🚲 Unlocking a vehicle from the iOS driver app

Drivers will be able to unlock a vehicle they need to take to complete delivery right from the app. Similarly, drivers will be able to get access to designated vehicles at certain stops.

🔜 Coming soon

Features in development.

✏️ Custom content and actions in the driver apps

When creating a booking, tenants will be able to add custom content elements, such as checklists, popup reminders, or simple text blocks, to stops. These elements will be displayed in the app when a driver arrives at a stop.

📑 Bulk booking creation

Customers will be able to create multiple bookings at the same time by uploading a CSV file.

💳 Credit card payments in the Webbooker

We're bringing support for credit cards to the Webbooker. When creating a booking, a customer will be able to pay for it with a card.

🎭 Masked communications

The M-TOOLS platform will start masking the phone numbers of customers and drivers. The masking feature will be hiding real customer numbers from drivers and vice versa to protect the privacy of both parties. Contact our support if you'd like to enable the feature.

🚲 Unlocking a vehicle from the Android driver app

Drivers will be able to unlock a vehicle they need to take to complete delivery right from the app. Similarly, drivers will be able to get access to designated vehicles at certain stops.

🗺️ Implement an alternative GPS location support

We'll add an alternative GPS location support that works for special devices without Google Play Services to still operate with M-TOOLS on the device.

👀 In case you missed it

Previously released features.

💼 Changing organizations of drivers

Tenants will be able to change the organization of a driver. This will make the redistribution of the workforce among organizations easy and straightforward.

🔗 Linking bookings to organizations

Organization managers will be able to see a booking on the dashboard as soon as it is created and linked to their organization by the administrator. Consequently, the linked booking will only be visible to drivers working for this organization.

🆔 Metadata on organizations

Tenants will be able to add attributes to organizations, such as external IDs, names, or notes.

☑️ Services in the customer app

We're bringing support for services to the customer app. If a tenant provides multiple services on the platform, a user will be able to choose between them before creating a booking.

👻 Anonymized drivers are hidden by default

The anonymized drivers are no longer displayed on the Bookings and Drivers pages of the dashboard.

👀 Improved visibility of customer notes

When a driver arrives at a stop, the app will automatically expand the bottom view to focus the driver's attention on the customer notes and additional booking details.

↕️ Sorting pickable bookings by distance

If the pickable bookings feature is enabled for your tenant, you can choose how the bookings are sorted for your drivers. By default the bookings will be sorted by time, you can also sort them by distance to the first stop. Contact our support if you'd like to enable the feature.

That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day.

All product updates
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