M-TRIBES

Weekly Product Update

March 22, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

Driver tours for tenants with "Pay by invoice" payment method

Initially, the M-TOOLS platform only allowed building driver tours out of bookings without payment methods defined. We're now making it available for tenants with "Pay by invoice" payment method enabled. Contact our support if you would like to enable the driver tours feature.

Sharing only. New webhook event

The sharing_booking.event.tracked event gets issued when there is a change in a booking state. The event also contains information about the zones that the corresponding vehicle was in when the event was tracked.

Sharing only. PayPal support

Until now, our sharing apps had only two payment methods: credit cards and SEPA Direct Debit. To offer riders more variety of options, we're introducing support for PayPal, a dominating payment provider for certain markets.

🔜 Coming soon

Features in development.

Filtering bookings by service areas

A dispatcher will be able to filter bookings by service area. This will help individual dispatchers to only focus on bookings in the areas they're actively monitoring.

Filtering drivers by a service area of a booking

When looking for preferred drivers, a dispatcher will be able to filter the list of drivers by a service area of a booking. This will remove the guesswork from dispatching and ensure the request will be sent only to drivers who are around.

Adding vouchers to customer accounts

Customers as well as marketers will be able to add vouchers to customer profiles. This direct voucher distribution will allow tenants to further motivate customers to create new bookings.  

Amount-based vouchers

With amount-based vouchers customers will be able to reduce the final price of a booking by an absolute amount instead of percentages.

Filtering scheduled booking requests by capabilities

Tenants will be able to decide whether drivers should receive all scheduled booking requests or only those that fit driver's capabilities. Alternatively, tenants will be able to let drivers decide this themselves.

👀 In case you missed it

Previously released features.

Manual dispatch

A dispatcher will be able to put newly created bookings on hold and make them visible to drivers only when they're ready to be dispatched. For example, after preferred drivers are selected. Contact our support if you would like to enable this feature.

Driver tours

A dispatcher will be able to split customer bookings into driver tours. This advanced dispatching feature will help with handling more complex logistics operations, for example, when a booking needs to be carried out by different drivers in separated pickup and drop-off tours spread across days. Contact our support if you would like to enable this feature.

Ending bookings on behalf of drivers

A dispatcher will be able to end a booking on behalf of a driver via the dashboard. The feature will be initially rolled out to tenants without payment methods enabled.

That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day. To get an overview of features we're currently working on or considering, visit our portal on Productboard. Feel free to submit ideas and upvote the features you like the most!

All product updates
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